Register for Warranty

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Firstname - Lastname
Ease of contact
Manners of sales personnel
Provision of information and advice
Reliability of products and the company
Product and packaging appearance
Product quality
Production according to specified details
Punctuality of delivery
Accuracy and completeness of goods
Condition of goods / packaging
Friendliness of delivery staff
Accuracy of delivery documents

Mattress Care

1. Rotate the mattress head to foot and flip it from front to back every three months to extend its lifespan.
2. Avoid placing hot objects on the mattress, such as irons or hot water bottles, and do not expose it to direct sunlight, as this can degrade and damage the mattress.
3. To prevent stains, if any liquid spills on the mattress, wipe the area with a cloth dampened with detergent, then wipe the extended area (including the unstained part) with a clean, damp cloth. Finish by using a cool-setting hairdryer to dry it completely.
4. Children should be prevented from bouncing or jumping on the mattress.

Warranty Conditions

1. The warranty period begins from the date of mattress purchase.
2. If any damage occurs due to manufacturing defects or faulty components, the company will gladly repair or replace the raw materials (excluding mattress fabric) free of charge, with the exception of transportation costs for moving the product.
3. The company reserves the right to refuse service if the mattress has been used improperly.
4. Normal softening of the mattress due to use is not considered sagging.
5. Any scratches or alterations made to the warranty card will void the warranty.
6. The company will not honor the warranty if the warranty card cannot be presented. (Please keep it safe and provide the warranty number every time.)
7. This warranty is valid only within Thailand.