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Pre-sales Service
Consultation Service
Mattress Condition Evaluation Service
Test Sleep Service
Bespoke Service
Bespoke Service
Any mattresses and beddings of special sizes and specifications can be made to order.
Available at Springmate Home only.
After-sales Service
Every Springmate mattress comes with a warrantee. The duration of the warrantee depends on the mattress model, with the period of the warrantee starting from the date of shipment. The warrantee shall cover only the inner structure of the mattress and not extend to the mattress’s cover fabric. If any deformity occurred to the structure of the mattress due to normal usage before the expiration date of the warrantee, the mattress would be retrieved for inspection, repaired and returned free of charge.